Not reaching people?
Give every new inquiry an owner. Review missed calls and response times. A reply is useful only if a person actually gets reached.
Use the shop phone script ↗Free owner tool · About 2 minutes
More leads?
First, find the lost jobs.
Use one recent 30-day inquiry cohort. Count each person once, then follow that same group through delivered repairs. Change the example numbers to your own.
Your shop’s funnel
Find the step worth fixing first.
Your first move
Check the calls you never reached.
10 of the 40 example inquiries never reached a conversation.
- Inquiry → delivered repair
- 25%
- Extra completed estimates needed
- 10
- Contribution from 5 extra jobs
- $6,000
At the entered estimate-to-job rate. Before added acquisition cost, overhead and taxes. Not a forecast.
What the result can tell you
Fix the leak before funding it.
Estimates never happen?
Check job fit, booking clarity and reminders. Ask what stopped the visit instead of counting the scheduled appointment as a win.
See the follow-up system ↗Estimates do not become repairs?
Review declined estimates with the shop. Price, insurance process, repair fit and production delays need different fixes.
Work through the causes ↗Your shop. Your numbers.
Let’s find your
next repair orders.
Bring your shop to a 20-minute review. Leave with the three fixes worth doing first.
Review your shopFree review · Ad spend is separate · Terms agreed before work starts